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Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A context menu will show up. It comprises detailed info about all the operations that you can carry out on the page in question. Each pop-up window appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive range of educational videos demonstrating how to work with our Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, have a glance at our comprehensive FAQ section, which includes questions asked by real clients and provides practical solutions. We periodically "revamp" our FAQ section with new questions & answers in an attempt to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can touch base with our fantastic team of tech support engineers available 24x7 and ready to assist you with any query. Each support ticket you submit will be responded to in less than 60 minutes (the average support ticket response time is only twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 261286

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com